SLATE stands behind every bottle with a 60-day money-back guarantee. If you're not satisfied for any reason, we'll make it right.

Eligibility
You're eligible for a full refund if:

• You contact us within 60 days of your purchase date
• You provide your order number

That's it. No hoops. No conditions.

How to Request a Refund
Email us at support@shopslate.club with your order number. We'll process your refund within 3–5 business days back to your original payment method.

Damaged or Incorrect Orders
If your order arrived damaged or you received the wrong item, contact us and we'll send a replacement immediately at no cost.

Subscription Orders
Subscription orders can be cancelled any time after your second order. To cancel, email us or manage your subscription through your account portal.

We do not offer exchanges at this time as SLATE is a single-product brand.